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Personal data
By shopping at Youwell Pro
you accept our data protection policy and our processing of your personal data.
We safeguard your personal privacy and do not collect more information than
necessary to process your order. We never sell or pass on your information to
third parties without legal basis.
Youwell Pro is responsible
for the processing of personal data that you provided to us as a customer. Your
personal information is processed by us to be able to handle your order and in
the occasions when you have wanted newsletter or promotional offers - to be
able to adapt the marketing to your individual needs.
Below is a summary of how we,
in accordance with the Data Protection Regulation (GDPR), store and process
your data.
12.1 What is a personal information?
A personal information is any
information that can be directly or indirectly attributed to a natural person.
12.2 What information do we store?
To be able to handle your
order and answer questions related to your order (customer service) we store
your first name and surname, address, phone number, e-mail address, IP address
and purchase history.
Your information is stored as
long as we have a legal basis to process your information, for example to
fulfill the agreement between us or to comply with a legal obligation under the
Accounting Act, for example.
12.3 Legal basis
In connection with a
purchase, your personal data is processed to complete the agreement with you.
Marketing, promotions and
similar mailings are made after your consent.
12.4 What information is shared and for what purpose?
12.4.1 Payment provider
When making purchases,
information is shared with our payment provider. What is stored is the first
name, last name, address, e-mail address and telephone number. If you choose to
pay by invoice, the personal identification number of the payment provider is
also saved. The information is saved in order to carry out the purchase and to
protect the parties against fraud.
The payment providers
(payment services) that we use are: Wasa credit.
12.4.2 Shipping company
In order to deliver your
orders and complete our agreement, we must share specific information with the
shipping company. What is shared with the shipping company is first name,
surname and address information for delivery. E-mail address and / or mobile
number may also be shared with the shipping company for notification.
12.4.3 Newsletter
If you have chosen to
subscribe to our newsletter, first name, last name and e-mail address will be
shared with our newsletter supplier. This is to keep you updated with
information and offers for marketing purposes.
We use to send out
newsletters.
12.5 The right to access
You have the right to get
extracts of all the information that is about you from us. Excerpts are
delivered electronically in a readable format.
12.6 Right to correction
You have
the right to ask us to update incorrect information or to supplement
information that is defective.
12.7 The right to be forgotten
You may at
any time request that the information relating to you be deleted. There are
few exceptions to the right to deletion, such as if it is to be retained
because we have to fulfill a legal obligation (for example, according to the
Accounting Act).
12.8 Responsible for data protection
Youwell Pro
is responsible for storing and processing personal data in the online store and
ensuring that the rules are followed.
12.9 We protect your personal information
We use
industry standards such as SSL / TLS and one-way hash algorithms to securely
store, process and communicate sensitive information such as personal
information and passwords.